Privacy policy
Privacy Policy
This “Website" is operated by “Marek Czaplinski” trading as Up in Frames and Capture SA ABN 38 979 652 234
Up in Frames / Capture SA and its related entities, recognise that your privacy is important and that you have the right to control the distribution of your personal information. We know that providing personal information to us requires trust.. Therefore Up in Frames / Capture SA has implemented a set of privacy principles based on the obligations under the “Privacy Act” 1988, as amended.
The purpose of this Privacy Policy is to tell you how Up in Frames / Capture SA handles your personal information and safeguards your privacy when you visit this website. It sets out the principles that Up in Frames / Capture SA has adopted in the collection, use and disclosure of your information as well as access to your information.
1. Collection of information
Up in Frames / Capture SA respects your privacy. We will only use the information you provide for the purposes of responding to your request or enquiry. We may disclose your information to our related companies and/or third parties associated with us for these purposes. Our Privacy Policy, available here, contains further details regarding how you can access or correct information we hold about you, how you can make a privacy related complaint and how that complaint will be dealt with.
2. Use of information
Up in Frames / Capture SA will only use the information collected to:
(a) process your order or request;
(b) understand your requirements and provide you with a more personalised service;
(c) answer your queries;
(d) keep you updated with our services;
(e) research and develop our services;
(f) invoice and collect payments; and
unless you advise us otherwise, Up in Frames / Capture SA may also use your information to contact you about special offers on products and services associated with our business or on behalf of third parties. You may "opt-out" of these offers at any time and no further information will be sent to you.
Up in Frames / Capture SA will not use your information for any purpose, other than a purpose listed in this Privacy Policy, without your consent.
Shipping companies also, will be able to access personally identifiable information about costumers, including names, email addresses, phone numbers, physical addresses, geolocations, IP addresses, and browser user agents.
3. Cookies
This Website currently uses cookies. A “cookie” is a small file placed on a customer’s machine which lets our site store information. This information allows us to make our site easier to use. Cookies allow our servers to keep track of customer details between visits to our site. This information stored by the cookie includes the data that is provided during online registration. This information is only accessible online when a customer enters their username and password. Other information stored by the cookie includes website traffic data. This is not used to identify individual details but only collated into aggregate anonymous results in order to evaluate and improve our shopping service for our customers.
4. Disclosure of information
The information we collect from you is strictly confidential and therefore we will not disclose or pass such personal information to any third parties without your permission. However, there will be occasions where it will be necessary for Up in Frames / Capture SA to disclose your personal information to third parties. The “Primary Purpose” to disclose your information is if you have purchased products from us online, Up in Frames / Capture SA will need to disclose your personal information to third parties in order to bill and deliver your products to you.
Up in Frames / Capture SA may disclose your personal information for a purpose other than the Primary Purpose (a secondary purpose) if:
(a) the secondary purpose is related to the Primary Purpose of collection,
(b) you have consented to the disclosure; or
(c) the disclosure is required or specifically authorised or required by law; or
(d) the disclosure is necessary to identify, make contact with, or support a legal claim against someone who may be causing harm or interfering with the rights or property of Up in Frames / Capture SA.
Up in Frames / Capture SA will not otherwise disclose your personal information without your permission.
5. Security information collected
Up in Frames / Capture SA will endeavour to protect the confidentiality of your personal information, account information and personal communications. Up in Frames / Capture SA uses appropriate encryption software to protect your information submitted via the Website from misuse, loss and unauthorised access or modification.
All personal information (other than credit card information) that is submitted for processing is confined to the offices of Up in Frames / Capture SA. Only employees who need to access the information and/or data to perform a specific job (such as invoicing, customer service, order processing) are granted access to personally identifiable information.
Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. While we endeavour to prevent your personal information from misuse or unauthorised access, we cannot guarantee the security of any information you transmit to us or receive from us. As you conduct this activity at your own risk, Up in Frames / Capture SA accepts no responsibility for misuse of your personal data which arise from unauthorised access.
6. Linked Sites
We cannot be responsible for the policies or practices of linked sites so we recommend that you consider their privacy policies separately.
7. Are you under 18?
We do not want to collect personal information from anyone under the age of 18. If you are under 18, you should not enter any information on this Website.
8. Access and correction
If Up in Frames / Capture SA holds your personal information, Up in Frames / Capture SA will endeavour to provide you with access to the information where possible. Up in Frames / Capture SA will take reasonable steps to correct the information so that it is accurate, complete and up to date. However, Up in Frames / Capture SA can only do this if you tell us of any changes or inaccuracies.
9. Complaints
If you have a complaint or wish to correct any changes or inaccuracies in relation to your information, please refer to the Contact Us section of this Website to make contact and/or lodge a complaint with us via an inquiry form.
10. Your consent
By using our Website, you consent to the collection and use of information by Up in Frames / Capture SA as specified above.
Please note that this Privacy Policy may be updated by us as and when required. If we change this Privacy Policy we will post the revised policy on this Website.